Frequently Asked Questions

If you cannot find the answer to your question in our FAQ, you can always contact us. We would love to help you directly!

General Questions

Yes — SimplySub is designed for field crews with clean screens, big buttons, and simple workflows. Crews use their phone number to login, clock in, log work, and upload job photos with almost no training. Don't just take our word for it, check out our customer testimonials.

No — SimplySub includes unlimited jobs, unlimited employees, unlimited projects, and unlimited storage.

No — every subscription includes setup, support, and training. We help your office team and crews get up and running quickly.

If SimplySub isn’t the right fit, you can request a full refund within the first 100 days — no questions asked.

SimplySub helps subcontractors manage jobs, crews, time cards, materials, equipment, job photos, and documentation in one simple platform designed for the field.

Most subcontractors get fully set up in less than 10 minutes. Add your company details, create your first jobs, invite your team — you're ready to go.

Yes — SimplySub was designed exclusively for subcontractors who need simple, field-friendly tools instead of complex construction software.

Getting Started & Signup

Signing up takes less than two minutes. Just create an account, choose from monthly or annual plans, and start adding jobs and crew members. You can get started risk free by checking out our pricing page.

No — there are no contracts. You can cancel any time.

No — SimplySub is cloud-based. Just log in on your phone, tablet, or computer.

Absolutely — you get a 100-day money-back guarantee, giving you plenty of time to test the platform with zero risk.
Privacy & Security

Yes — SimplySub integrates with QuickBooks so subcontractors can sync jobs, expenses, and financial data without manual entry.

Yes — SimplySub works on iPad, iPhone, Android, and desktop so your crews always stay connected.

No — crew members can clock in and record work without needing paid accounts. Only your internal team needs logins.

Yes — SimplySub tracks jobs, crews, materials, equipment, photos, and documentation in one place.

Yes — SimplySub uses secure encrypted connections and modern best practices to protect your jobsite data.

Yes — your data is backed up securely to ensure you never lose jobsite information, files, photos, reports, or time logs.

Billing, Pricing & Cancellations

SimplySub costs $49/month or $475/year. Both plans include unlimited jobs, unlimited employees, unlimited storage, free support, and free training.

Yes — the annual plan is discounted about 20% compared to paying monthly.

No — there are no hidden fees. Your subscription includes all software features SimplySub offers.

Yes — you can cancel at any time. There are no contracts, no commitments, and no cancellation fees.

We offer a 100-day money-back guarantee. If SimplySub isn’t the right fit, just request a refund within your first 100 days.