Privacy Policy

Last updated: 2025-11-21

SimplySub (“we,” “our,” or “us”), a product created and owned by Assassin Software, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our platform.

1. Information We Collect

We collect three types of information:

A. Information You Provide

  • Name, email, phone number, company name
  • Login credentials
  • Job, time, material, equipment, and related data you enter
  • Uploaded files, notes, and messages

B. Information Collected Automatically

  • IP address and device details
  • Browser type
  • Pages visited and actions performed
  • Cookies and usage analytics

C. Information From Third Parties

  • Connected services (e.g., QuickBooks Online, Google)

2. How We Use Your Information

  • Operate and improve the SimplySub platform
  • Create and manage user accounts
  • Process jobsite, time, material, and equipment records
  • Provide onboarding, support, and updates
  • Enhance security and prevent fraud
  • Comply with legal requirements

We do not sell your data.

3. How We Share Information

A. Service Providers

  • Cloud hosting
  • Email and communication tools
  • Payment processors
  • Error monitoring and analytics

B. Legal Requirements

  • Compliance with laws or legal requests
  • Protecting rights, safety, and security

C. Business Transfers

  • In the event of a merger, acquisition, or financing

4. Data Security

We use industry-standard security measures including encryption, secure hosting, access controls, and regular monitoring. No system is 100% secure, but we work to protect your data.

5. Your Rights & Choices

  • Access your data
  • Request corrections or deletion
  • Opt out of marketing emails
  • Disable cookies in your browser

Contact us anytime at support@simplysub.com.

6. Data Retention

We retain your information as long as your account is active or as required by law. Limited backups may remain for security or compliance purposes.

7. Children's Privacy

SimplySub is not intended for children under 16, and we do not knowingly collect their information.

8. Cookies

We use cookies to keep you logged in, analyze usage, and improve website performance. You may disable cookies in your browser settings.

9. Third-Party Links

We are not responsible for privacy practices of third-party sites linked from SimplySub.

10. International Users

If you access SimplySub from outside the United States, your information may be processed in the U.S. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we may notify you via email or in-app messaging.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

Email: support@simplysub.com or support@churnassassin.com
Website: https://www.simplysub.com or https://www.churnassassin.com
Phone: +1 (919) 376-7225
Address: Assassin Software, LLC, 13200 Strickland Rd., Suite 114-235, Raleigh, NC 27613, USA